Here, you belong.

new associates

Welcome to a place that
grows with you.

We treat people like family—because your whole life matters. Your health, your finances, your growth, and more. We’re here for all of it. Since you are new to Rich’s, you may be eligible for benefits in both 2025 and during Open Enrollment for 2026 benefits. This means, you’ll need to enroll twice—once for each plan year. Please go to Alight for complete details and enrollment options.

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Compare medical plans
Explore plans side by side—see what they cover, what they cost, and what sets them apart.
Compare plans
Professional healthcare consultation
Deep dive into all your benefits
Ready to get the details? Explore the full 2026 benefits guide below.
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Enroll
Choose your benefits and make the most of what’s available for you this year.
BENEFITS IN ACTION
things to consider when comparing plans:
Cost per
paycheck

Weigh your options based on your expected needs. You can pay more each paycheck to spend less when you get care or pay less each paycheck and more at the time of treatment.

Unexpected
expenses

Utilize available options to help with out-of-pocket costs you may not have planned for, including voluntary benefits like Hospital Indemnity, Critical Illness, and pre-tax savings accounts (HSA/FSA).

In-network care and prescriptions

Collective Health will be available 24/7 to help you find providers, check coverage, and understand your prescription costs.

Choosing coverage for
real-world situations.

Everyone’s health needs are different. Here’s how to think through your options based on what life might look like for you—or your family.

Whether you’re planning for fertility treatments, pregnancy, adoption, or postpartum care, choosing the right health plan now can make every step easier and more affordable.

What to consider
Where to find more information

Do you prefer higher paycheck costs with lower out-of-pocket care—or lower paycheck costs with higher care expenses?

Compare plans and download our tool to review what plan and coverage makes the most sense for you and your budget.

Does the plan cover the hospital or birth center you want, and what are the costs for delivery, C‑section, or newborn care?

Collective Health can assist you with searching the physician network or you can search the Highmark BCBS network by following these steps:

Visit: myproviderconnect.com/find-a-doctor

Select “Choose a location and plan” and enter your address, city or zip code. Then, confirm “Yes, this is correct.”

On the "Find your plan by prefix" tab enter “JRT” into the provided boxes and continue.

Are fertility medications, prenatal vitamins, and other prescriptions on the preferred drug list—and what will they cost?

Explore prescription coverage with the assistance of Collective Health.

Budgeting for copays, delivery costs, breast pumps, and baby supplies?

Consider a plan with a Flexible Spending Account or Health Savings Account (HSA) to help.

In addition, supplemental health benefits, like hospital indemnity coverage, offer extra financial protection by paying a lump sum hospitalization stays.

If you’re adding a new baby to your benefits, should you consider setting aside money in a Dependent Care FSA (DCFSA) to help cover daycare or other childcare expenses with pre-tax dollars?

Here are a few advantages to using an FSA:

  • Tax savings – The money you put in is pre-tax, so it lowers your taxable income.
  • Covers child & adult care – You can use it for daycare, preschool, after-school programs, summer day camps, or care for elderly or disabled dependents.
  • Helps offset big monthly costs – Since childcare and dependent care can be expensive, this account helps reduce the financial burden.

Is it time to update or create a will?

Explore estate planning via the MetLife Legal Plan.

Fertility struggles, pregnancy, and postpartum can be emotional. Would therapy or counseling be helpful for you or your family?

Learn more about our Confidential Assistance Program through Spring Health, with resources that support your mental health as you navigate your care journey.

Does the plan include fertility support, IVF coverage, pregnancy programs, or lactation consultations?

Rich’s medical plans provide coverage to support the family forming needs of our associates. You can explore available coverage with the assistance of Collective Health.

Healthcare professional reviewing patient information
Cardiac Care

If you’re managing heart disease, recovering from a cardiac event, or focusing on prevention, the right health plan can help you access the care and support you need—without added stress.

What to consider
Where to find more information about care options

Do you prefer higher paycheck costs with lower out-of-pocket care—or lower paycheck costs with higher care expenses?

Compare plans and download our tool to review what plan and coverage makes the most sense for you and your budget

Are your cardiologists, surgeons, or other key providers in‑network?

Collective Health can assist you with searching the physician network or you can search the Highmark BCBS network by following these steps:

Visit: myproviderconnect.com/find-a-doctor

Select “Choose a location and plan” and enter your address, city or zip code. Then, confirm “Yes, this is correct.”

On the "Find your plan by prefix" tab enter “JRT” into the provided boxes and continue.

Does the plan cover the hospitals you’d turn to for urgent or intensive cardiac care?

The charts on the 2026 Benefits page show how the plans cover each of these options. Collective Health can also help you determine what's covered.

Are your heart medications on the preferred drug list, and what will they cost?

Explore prescription coverage with the assistance of Collective Health.

Will the plan support you with coverage for advanced treatments and specialized care, including cardiac care and transplants?

Explore the Blue Distinction Centers of Excellence program through Highmark with the help of Collective Health.

Would a Health Savings Account (HSA) or Flexible Spending Account (FSA) offset recurring costs for prescriptions, copays, and treatments?

Both an HSA and an FSA have advantages to helping offset recurring medical costs. Here are a few things to consider:  

  • HSA must be paired with a high-deductible health plan
  • FSA does not require a certain medical plan  

Key difference: If you need flexibility right away for frequent expenses, an FSA is helpful. If you want to build a long-term cushion for ongoing or future healthcare costs, an HSA is a useful option.

Would critical illness or hospital indemnity coverage provide extra financial protection if you face unexpected heart‑related events?

Explore supplemental insurance options with MetLife. Supplemental health benefits like critical illness or hospital indemnity coverage aren’t replacements for medical insurance, but they can provide extra financial protection, which is especially helpful for someone managing a chronic condition.

Heart health challenges can be stressful. Would therapy or counseling be helpful for you or your family?

Learn more about our Confidential Assistance Program through Spring Health, with resources that support your mental health as you navigate your care journey.

Looking for support to stay on track with healthy eating and exercise?

Personify Health makes it easy to track steps and nutrition while earning rewards for healthy habits. Connect your phone or favorite device, sync with apps like MyFitnessPal, or explore guided programs and recipes to build lasting wellness routines.

Happy family enjoying quality time together
Back / Joint / Bone Health

If you’re dealing with chronic pain, mobility issues, or recovering from an injury, the right health plan can make it easier to get the treatments, therapy, and support you need.

What to consider
Where to find more information about care options

Do you prefer higher paycheck costs with lower out-of-pocket care—or lower paycheck costs with higher care expenses?

Compare plans and download our tool to review what plan and coverage makes the most sense for you and your budget.

Are your orthopedists, rheumatologists, or other key providers in‑network?

Collective Health can assist you with searching the physician network or you can search the Highmark BCBS network by following these steps:

Visit: myproviderconnect.com/find-a-doctor

Select “Choose a location and plan” and enter your address, city or zip code. Then, confirm “Yes, this is correct.”

On the "Find your plan by prefix" tab enter “JRT” into the provided boxes and continue.

Does the medical plan provide coverage for hospital stays, urgent, or intensive care?

The charts on our 2026 Benefits page show how the plans cover each of these options.

Are your pain relievers, anti‑ inflammatories, or osteoporosis medications on the preferred drug list, and what will they cost?

Explore prescription coverage with the assistance of Collective Health.

Do you need help to pay for copays, braces, supports, and ongoing treatments?

Both an HSA and an FSA have advantages to helping offset recurring medical costs. Here are a few things to consider:  

  • HSA must be paired with a high-deductible health plan
  • FSA does not require a certain medical plan  

Key difference: If you need flexibility right away for frequent expenses, an FSA is helpful. If you want to build a long-term cushion for ongoing or future healthcare costs, an HSA is a useful option.

Does the plan include coverage for physical therapy, occupational therapy, or post‑surgical rehab?

Collective Health can assist you in determining which plans cover these therapies.

Living with chronic pain or mobility challenges can affect your mood. Would therapy or counseling be helpful for you or your family?

Learn more about our Confidential Assistance Program through Spring Health, with resources that support your mental health as you navigate your care journey.

Do you want extra financial protection if you face a fall, fracture, or surgery?

Explore supplemental accident or hospital indemnity insurance with MetLife. Supplemental health benefits like accident or hospital indemnity coverage aren’t replacements for medical insurance, but they can provide extra financial protection, which is especially helpful for someone managing a chronic condition.

Happy family enjoying benefits coverage
Cancer Treatment

If you’re facing cancer treatment or recovery, the right health plan can ensure you have access to the specialists, therapies, and support you need at every step.

What to consider
Where to find more information about care options

Do you prefer higher paycheck costs with lower out-of-pocket care—or lower paycheck costs with higher care expenses?

Compare plans using the chart on our 2026 Benefits page and download our tool to review what plan and coverage makes the most sense for you and your budget.

Are your oncologists, surgeons, and key specialists in‑network and accepting new patients?

Collective Health can assist you with searching the physician network or you can search the Highmark BCBS network by following these steps:

Visit: myproviderconnect.com/find-a-doctor

Select “Choose a location and plan” and enter your address, city or zip code. Then, confirm “Yes, this is correct.”

On the "Find your plan by prefix" tab enter “JRT” into the provided boxes and continue.

Does the plan include major cancer centers or the hospitals you’d rely on for surgery, infusions, or complications?

Collective Health can assist you with learning more about Highmark BCBS’s Blue Distinction Network for cancer treatment options.

Are your chemotherapy drugs, targeted therapies, or anti‑nausea meds on the preferred drug list—and what will they cost?

Explore prescription coverage with the assistance of Collective Health.

Can you consult with providers for second opinions?

For second opinions contact, 2nd.MD or call 1.866.887.0712.

Consider a Health Savings Account (HSA) or Flexible Spending Account (FSA) to offset costs for medications, copays, and supportive care.

Both an HSA and an FSA have advantages to helping offset recurring medical costs. Here are a few things to consider:  

  • HSA must be paired with a high-deductible health plan
  • FSA does not require a certain medical plan  

Key difference: If you need flexibility right away for frequent expenses, an FSA is helpful. If you want to build a long-term cushion for ongoing or future healthcare costs, an HSA is a useful option.

Does the plan cover clinical trials, home infusion, palliative care, rehabilitation services, or wigs?

Explore options with the assistance of Collective Health.

A cancer diagnosis can be overwhelming. Would therapy or counseling be helpful for you or your family?

Learn more about our Confidential Assistance Program through Spring Health, with resources that support you as you navigate your care journey.

Do you want extra financial protection during treatment and recovery?

Explore supplemental accident, disability, or hospital indemnity insurance with MetLife. Supplemental health benefits like critical illness, accident, or hospital indemnity coverage aren’t replacements for medical insurance, but they can provide extra financial protection, which is especially helpful for someone managing a chronic condition.

Family planning healthcare decisions
Ongoing Condition Management - Diabetes, High Cholesterol, Obesity

If you’re managing a chronic condition, the right health plan can provide access to the care, guidance, and resources you need to stay on track and protect your long-term health.

What to consider
Where to find more information about care options

Do you prefer higher paycheck costs with lower out-of-pocket care—or lower paycheck costs with higher care expenses?

Compare plans using the chart on our 2026 Benefits page and download our tool to review what plan and coverage makes the most sense for you.

Are your endocrinologist, dietitian, or other key providers (like cardiologists or weight‑management specialists) in‑network?

Collective Health can assist you with searching the physician network or you can search the Highmark BCBS network by following these steps:

Visit: myproviderconnect.com/find-a-doctor

Select “Choose a location and plan” and enter your address, city or zip code. Then, confirm “Yes, this is correct.”

On the "Find your plan by prefix" tab enter “JRT” into the provided boxes and continue.

Does the plan include coverage for the hospitals you’d rely on for complications or emergencies?

Explore coverage options with the assistance of Collective Health.

Are your daily medications (insulin, GLP‑1s, statins, etc.) on the preferred drug list—and what will they cost?

Explore prescription coverage with the assistance of Collective Health.

Can you connect with providers, nutritionists, or coaches virtually for check‑ins and follow‑ups?

Learn more about Teladoc from Collective Health.

Personify Health makes it easy to track steps and nutrition while earning rewards for healthy habits. Connect your phone or favorite device, sync with apps like MyFitnessPal, or explore guided programs and recipes to build lasting wellness routines.

Do you need help to pay for supplies (test strips, glucose monitors), copays, and treatments?

Consider a plan with a Flexible Spending Account (FSA) to help set aside funds to cover out-of-pocket costs. FSAs have advantages to helping offset recurring medical costs:

  • Immediate access to funds – Your entire annual election is available at the start of the plan year, even if you haven’t contributed it all yet.
  • Tax savings– Contributions lower your taxable income, helping stretch your paycheck.
  • Covers many chronic care needs – Doctor visits, copays, prescriptions, and certain medical supplies are eligible.
  • Predictable budgeting – Helps set aside money specifically for recurring medical costs throughout the year.

You can reach out to Collective Health for more details on what is covered by your medical plan along with prescription drug coverage.

Does the plan include weight‑management support, diabetes education, nutrition counseling, or fitness programs?

You can explore care options with the assistance of Collective Health. Personify Health can also support you in making lasting lifestyle changes.

Managing a chronic condition can be stressful. Would therapy or counseling be helpful for you or your family?

Learn more about our Confidential Assistance Program through Spring Health, with resources that support you as you navigate your care journey.

Do you want extra financial protection if complications lead to hospital stays or time off work?

Supplemental health benefits like critical illness, accident, or hospital indemnity coverage aren’t replacements for medical insurance, but they can provide extra financial protection, which is especially helpful for someone managing a chronic condition.

Professional healthcare consultation
start here

Understand your eligibility.

Benefits vary—here’s why.

Who is eligible for benefits?

Because Rich’s has locations across the country, benefits can vary depending on a few things.
What you’re eligible for depends on whether you’re a Core or Custom associate, where you work, how many hours you work, and if you're part of a collective bargaining agreement. If you're a temporary or seasonal associate, you may not be eligible—unless the law says otherwise.

Core Associates are eligible for benefits if regularly scheduled to work at least 16 hours per week.

Custom Associates are either covered by a collective bargaining agreement or not otherwise classified as Core Associates. In most cases, if you’re regularly scheduled to work 30 or more hours per week, you’re eligible for benefits—though this can vary by location. Custom Associates should check their collective bargaining agreement for details about benefits and eligibility.

Healthcare professional providing guidance
Professional workplace collaboration
Is there a waiting period?

Yes.

If you’re a Core Associate, your benefits kick in on the first of the month after your hire date. So, whether you start January 3 or January 30, your coverage begins February 1.

Custom Associates are eligible on the first of the month after 60 days. For example, if you’re hired on January 3, your benefits start April 1.



Note: Upon your hire date, you have 30 days to enroll in Rich’s benefits regardless of your waiting period.

Screenshot from August 14, 2025 at 11:30 AM
Professional providing healthcare guidance
Can I add my dependents?

It's your responsibility to know who you're allowed to cover under your medical, dental, vision, and other benefits. You can enroll dependents who meet the following criteria:

  • Your spouse (unless you’re legally separated)
  • Your domestic partner who lives with you and shares a committed household, even if you're not legally married*
  • Your children under age 26, regardless of their student, marital, or employment status
  • Your domestic partner’s children
  • Your unmarried children age 26 or older who are unable to support themselves due to a physical or mental disability

*Note: The IRS considers health coverage (medical, dental, or vision) for the domestic partnership a taxable fringe benefit that must be included in the associate’s gross income. Please contact 1-800-445-2587, option #1, for more information.

Family reviewing healthcare benefits
Healthcare professionals consulting with patient

Still have questions?

Reach out—our team is here for you.

email hrhelp
Professional consultation meeting
your benefits

My health

Your 2026 benefits at a glance: medical, dental, vision, and more.

Medical

Comprehensive medical coverage that helps you stay healthy and manage unexpected healthcare costs with confidence.

Vision

See clearly with benefits for eye exams, glasses, contacts, and vision correction.

Telehealth

Care from the comfort of your couch. Connect with a provider 24/7 for primary care, skin care, and mental health services.

Coverage and claims support

Simplified medical and prescription drug benefit access, support, and claims—all in one place, powered by Collective Health’s smart platform.

Dental

Coverage that keeps your smile healthy—with cleanings, exams, fillings, and more.

Prescriptions

Low-cost prescriptions, plus the convenience of mail-order refills for maintenance medications.

Preventive care

Stay ahead of health issues with no-cost annual checkups, screenings, and vaccinations.

Second opinions

With 2nd.MD, you can get expert second opinions from top doctors without leaving home—so you can make confident decisions about your care.

your benefits

My wellbeing

More than just benefits—it’s a support system.

Healthcare interface screenshot
Personalized support

Personalized guidance and tools to help you take charge of your physical, mental, and financial health—all in Personify Health’s platform.

Meditation and mindfulness training

Build resilience and reduce stress with guided meditation and mindfulness tools you can use anytime, anywhere via Personify Health.

Disability coverage

Protect your paycheck if you’re unable to work due to illness or injury—short-term and long-term options available.

Mental wellbeing support

Fast, confidential mental health support with therapy, coaching, and personalized care plans—powered by Spring Health.

Voluntary benefits

Extra coverage that fits your life, from MetLife, like additional life, accident, critical illness, and hospital plans to help with unexpected costs. We also offer pet insurance to cover your furry friend.

Healthcare professional consultation
your benefits

My money

From daily savings to long-term security—we’ve got you covered.

Rich’s 401(k) Plan

Save for retirement with easy, automatic payroll contributions—plus, for those eligible, enjoy Rich’s matching contribution to boost your nest egg faster via Empower.

Health Savings Account

Save and invest tax-free for medical expenses when enrolled in a 2026 Balanced (PPO) medical plan through Highmark BCBS, now and in the future. Plus, keep your money even if you change jobs.

Commuter benefits

Pay for transit and parking with pre-tax dollars—saving money on your daily commute.

Flexible Spending Accounts

Use pre-tax dollars for eligible healthcare or dependent care expenses—save money while covering everyday needs.

Retirement planning

Plan for your future with expert support, investment tools, and strategies tailored to your retirement goals with MetLife.

Identity theft protection and legal support

Get peace of mind with monitoring, alerts, and legal help when you need it most with MetLife.

Heath Reimbursement Account

For those enrolled in a 2026 Essentials (PPO) medical plan through Highmark BCBS, Rich’s helps cover medical costs—use HRA funds to pay for eligible expenses, with no need to contribute.

Healthcare consultation session
Professional healthcare consultation
HELP AND SUPPORT

We’re here to help.

Can’t find what you need? Visit our Help Center for FAQs, guides, and more.
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