Here, you belong.

new associates

Welcome to a place that
grows with you.

We treat people like family—because your whole life matters. Your health, your finances, your growth, and more. We’re here for all of it. Since you are new to Rich’s, you may be eligible for benefits in both 2025 and during Open Enrollment for 2026 benefits. This means, you’ll need to enroll twice—once for each plan year. Please go to Alight for complete details and enrollment options.

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Deep dive into all your benefits
Ready to get the details? Explore the full 2026 benefits guide below.
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Enroll
Starting October 27, choose your benefits and make the most of what’s available
for you this year.
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Understand your eligibility.

Benefits vary—here’s why.

Who is eligible for benefits?

Because Rich’s has locations across the country, benefits can vary depending on a few things.
What you’re eligible for depends on whether you’re a Core or Custom associate, where you work, how many hours you work, and if you're part of a collective bargaining agreement. If you're a temporary or seasonal associate, you may not be eligible—unless the law says otherwise.

Core Associates are eligible for benefits if regularly scheduled to work at least 16 hours per week.

Custom Associates are either covered by a collective bargaining agreement or not otherwise classified as Core Associates. In most cases, if you’re regularly scheduled to work 30 or more hours per week, you’re eligible for benefits—though this can vary by location. Custom Associates should check their collective bargaining agreement for details about benefits and eligibility.

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Is there a waiting period?

Yes.

If you’re a Core Associate, your benefits kick in on the first of the month after your hire date. So, whether you start January 3 or January 30, your coverage begins February 1.

Custom Associates are eligible on the first of the month after 60 days. For example, if you’re hired on January 3, your benefits start April 1.



Note: Upon your hire date, you have 30 days to enroll in Rich’s benefits regardless of your waiting period.

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Can I add my dependents?

It's your responsibility to know who you're allowed to cover under your medical, dental, vision, and other benefits. You can enroll dependents who meet the following criteria:

  • Your spouse (unless you’re legally separated)
  • Your domestic partner who lives with you and shares a committed household, even if you're not legally married*
  • Your children under age 26, regardless of their student, marital, or employment status
  • Your domestic partner’s children
  • Your unmarried children age 26 or older who are unable to support themselves due to a physical or mental disability

*Note: The IRS considers health coverage (medical, dental, or vision) for the domestic partnership a taxable fringe benefit that must be included in the associate’s gross income. Please contact 1-800-445-2587, option #1, for more information.

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Still have questions?

Reach out—our team is here for you.

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Every benefit thoughtfully measured

Read below to learn what's coming to your Rich's benefits in 2026 or visit Alight to review 2025 plan details.

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your benefits

My health

Your 2026 benefits at a glance: medical, dental, vision, and more.

Medical

Comprehensive medical coverage that helps you stay healthy and manage unexpected healthcare costs with confidence.

Vision

See clearly with benefits for eye exams, glasses, contacts, and vision correction.

Telehealth

Care from the comfort of your couch. Connect with a provider 24/7 for primary care, skin care, and mental health services.

Transition and claims support

Simplified benefits access, support, and claims—all in one place, powered by Collective Health’s smart platform.

Dental

Coverage that keeps your smile healthy—with cleanings, exams, fillings, and more.

Prescriptions

Low-cost prescriptions, plus the convenience of mail-order refills for maintenance medications.

Preventive care

Stay ahead of health issues with no-cost annual checkups, screenings, and vaccinations.

Second opinions

With 2nd.MD, you can get expert second opinions from top doctors without leaving home—so you can make confident decisions about your care.

your benefits

My wellbeing

More than just benefits—it’s a support system.

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Personalized support

Personalized guidance and tools to help you take charge of your physical, mental, and financial health—all in Personify Health’s platform.

Meditation and mindfulness training

Build resilience and reduce stress with guided meditation and mindfulness tools you can use anytime, anywhere via Personify Health.

Disability coverage

Protect your paycheck if you’re unable to work due to illness or injury—short-term and long-term options available.

Mental wellbeing support

Fast, confidential mental health support with therapy, coaching, and personalized care plans—powered by Spring Health.

Voluntary benefits

Extra coverage that fits your life, from MetLife, like additional life, accident, critical illness, and hospital plans to help with unexpected costs. We also offer pet insurance to cover your furry friend.

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your benefits

My money

From daily savings to long-term security—we’ve got you covered.

Rich’s 401(k) Plan

Save for retirement with easy, automatic payroll contributions—plus, for those eligible, enjoy Rich’s matching contribution to boost your nest egg faster via Empower.

Health Savings Account

Save and invest tax-free for medical expenses when enrolled in a 2026 Balanced (PPO) medical plan through Highmark BCBS, now and in the future. Plus, keep your money even if you change jobs.

Commuter benefits

Pay for transit and parking with pre-tax dollars—saving money on your daily commute.

Flexible Spending Accounts

Use pre-tax dollars for eligible healthcare or dependent care expenses—save money while covering everyday needs.

Retirement planning

Plan for your future with expert support, investment tools, and strategies tailored to your retirement goals with MetLife.

Identity theft protection and legal support

Get peace of mind with monitoring, alerts, and legal help when you need it most with MetLife.

Heath Reimbursement Account

For those enrolled in a 2026 Essentials (PPO) medical plan through Highmark BCBS, Rich’s helps cover medical costs—use HRA funds to pay for eligible expenses, with no need to contribute.

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HELP AND SUPPORT

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Can’t find what you need? Visit our Help Center for FAQs, guides, and more.
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