Welcome to
the family
Support for every part of your life
We're glad you're here. This is your one-stop resource for everything you need to make confident benefits decisions, including plan details, key updates, and helpful tools. Start by reviewing the Benefits Guide.
Understand your eligibility
Because Rich’s has locations across the country, benefits can vary depending on a few things. What you’re eligible for depends on whether you’re a Core or Custom associate, where you work, how many hours you work, and if you're part of a collective bargaining agreement. If you're a temporary or seasonal associate, you may not be eligible—unless the law says otherwise.
Core Associates are eligible for benefits if regularly scheduled to work at least 16 hours per week.
Custom Associates are either covered by a collective bargaining agreement or not otherwise classified as Core Associates. In most cases, if you’re regularly scheduled to work 30 or more hours per week, you’re eligible for benefits—though this can vary by location. Custom Associates should check their collective bargaining agreement for details about benefits and eligibility.
Yes.
If you’re a Core Associate, your benefits kick in on the first of the month after your hire date. So, whether you start January 3 or January 30, your coverage begins February 1.
Custom Associates are eligible on the first of the month after 60 days. For example, if you’re hired on January 3, your benefits start April 1.
Note: Upon your hire date, you have 30 days to enroll in Rich’s benefits regardless of your waiting period.
It's your responsibility to know who you're allowed to cover under your medical, dental, vision, and other benefits. You can enroll dependents who meet the following criteria:
- Your spouse (unless you’re legally separated)
- Your domestic partner who lives with you and shares a committed household, even if you're not legally married*
- Your children under age 26, regardless of their student, marital, or employment status
- Your domestic partner’s children
- Your unmarried children age 26 or older who are unable to support themselves due to a physical or mental disability
*Note: The IRS considers health coverage (medical, dental, or vision) for the domestic partnership a taxable fringe benefit that must be included in the associate’s gross income. Please contact 1-800-445-2587, option #1, for more information.
Your enrollment window
You have 30 days from your date of hire to enroll in benefits. Watch for a letter from Alight with enrollment instructions, your coverage effective date, and deadline. Your elections will remain in place unless you experience a qualifying life event, so choose carefully and add your beneficiaries. If you're hired between October and December, you may enroll twice: once as a new hire and again during Open Enrollment.
Understanding your benefits
